Your purchase will be actioned and processed within 24-48 business hours. In most cases, if you place your order before 11am (Mon-Fri) the order will be dispatched the very same day. During holidays and sale periods, this may extend to 48-72 business hours.
Please be aware that during heavy discount sales using codes orders will be actioned in the order they are received and could therefore take up to 3 days to be processed, even with express shipping. This is due to the very large amount of sales we receive and our strict quality control processes. Please add Priority Processing should you require your order to be actioned straight away.
We use Australia Post for all our deliveries. Our current rates are as follows:
Please note we cannot be held responsible if the address provided for delivery is not safe and secure. Upon shipment, customers will be notified via text and email with their tracking number.
It is imperative that the postal address provided at checkout is your correct delivery address as Skye + Lach co. are unable to take responsibility if you do not receive your order due to providing us with an incorrect mailing address or an address that is not safe and secure.
New Zealand: We currently offer a standard flat rate of AUD14.95 or International Express Shipping to for $19.95 (3-7 days)
Rest of the World: We offer international shipping worldwide through Australia Post. International shipping is a flat rate of $20.00 per order.
All International purchases will be processed and shipped within 1-2 business days. Please note international delivery times from Australia can vary depending on destination country. Please allow 3-12 business days to receive your international order. Upon shipment, customers will be notified via email with their tracking number.
It is imperative that the postal address provided at checkout is your correct delivery address as Skye + Lach co. are unable to take responsibility if you do not receive your order due to providing us with an incorrect mailing address or an address that is not safe and secure.
International orders please note all international customs charges, taxes and or levies are payable by the receiver. Should you have any concerns regarding customs charges for your country please contact your local customs authority direct.
